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  • I want to go to the park, do I have to make a reservation?
    For bio-safety reasons, if you must reserve in advance. All reservations will be made through: lospinos.com/reservar
  • What are the park hours?
    The Park is open every day from 8:00 am to 6:00 pm. Remember that we only handle reservations.
  • What bio security protocols are you implementing?
    From the initial concept of the park we have been completely isolated and exclusive. We have rooms a long way away, and we are initially at an occupancy rate of 50%. With a semi-personalized service, which will generate little contact with the internal workers of the park, in addition, the social spaces are perfectly separated, which gives us the confidence of being in a safe space. In addition to that we have implemented the protocols generated and implemented by the region and the Ministry of Health.
  • Can children be brought?
    Yes, every child under 5 years old is free. In day trips, children over 5 years old cover as an adult. Currently, the #AlpinoConfort Plan, #GlampinoVip Plan for max 1 child, is enabled for accommodation. And for the whole family we have the "Patch #ElAprisco" Plan Other accommodations for the family will be available very soon.
  • Can I bring my pet?
    Yes, of course, *WE ARE PET FRIENDLY* In our park you will find our Gatil where you will meet our cats and we also have a home for our dogs. Animals are not allowed inside the accommodations; are not allowed on the beds, it is recommended that the pet bring their own bed. The owner of the pet will be responsible for the damage caused by the pet to third parties, to the staff of Los Pinos Parque Agroecoturístico or our facilities. (It is strongly requested to pick up your animal's waste).
  • Do you sell food or drinks in the park?
    Yes. The main service is the restaurant and a small shop where drinks and snacks are sold.
  • What activities can be done in #LosPinos?
    Live the entire #LosPinos experience. Get to know our services at: lospinos.co/servicios, which are totally free. Learn more activities at: lospinos/activities, these with an additional value.
  • Are there any items/objects that cannot enter the park?
    Yes. The following items are prohibited inside the park: Radio recorders / Sound equipmentGlass containersWeaponsKnivesdroneMatches / LighterscigarettesAlcoholic beverages All visitors to the Park may be searched upon entry (ecological customs), and if any of the objects mentioned above are found, they will be retained and then returned when leaving the park. We reserve the right of admission.
  • Is liquor or food allowed in the park?
    Alcoholic beverages and food are not allowed. All visitors to the Park may be searched upon entry (ecological customs), and if any of the objects mentioned above are found, they will be retained and then returned when leaving the park. We reserve the right of admission.
  • Can I celebrate a special date in #LosPinos?
    Yes, our guests usually come to celebrate birthdays, anniversaries and marriage proposals. We become accomplices of your celebration! More information: Events
  • What is the climate of #LosPinos?
    During the day the average temperature varies between 20° and 24° degrees and at night it drops to a temperature between 15° and 17° degrees.

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